Vital Aire Cranbrook

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Vital Aire Cranbrook
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Vital Aire CanadaUnit B-1000 Cranbrook St NCranbrookBCEast Kootenay1-250-489-0976
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Facility Rating
3.00 average based on 4 reviews.
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contacting the local office by phone By having to contact local office by using an 800 number and having to wait or call back quite a few times before you can reach anyone and then waiting for call back is the only thing I wish they could speed up. Other then that service has been good
by keith elliott, 14 April 2024
Top Notch! I am a little surprised at the reviews for this company. I know they had a couple of issues with Reps during the pandemic but I had a new study and had to change from CPAP to BIPAP and although I had the loaner for longer than normal that didn't matter and company did work with me on the price a bit. Once I started with my new Rep, Presley, my customer satisfaction soared. She works so hard to make sure I am getting looked after and answers my email question almost immediately. And she knows her stuff!! Really knowledgeable and haven't stumped her on any question. Couldn't be more satisfied.
by paddyo, 14 April 2024
Not So Good Going through purchasing CPAP Machines for both my parents in Cranbrook I found Vitalaire to be more professional and knowledgeable but more expensive. Now that I am needing a machine as well, I decided to go with Vitalaire and had awesome service and then....Heather left. It has been over a year and I am on my third Rep and still on a loaner machine.
by Lori, 14 April 2024
Dropped The Ball Would definitely NOT recommend this company. I have been waiting since January for services through them. The specialist sent my prescription to another company today so that I can get the oxygen and support I need
by Doe64, 14 April 2024